Shipping policy
Shipping Policy
Effective Date: May 8, 2026
Iberoamerican Academy of Dentistry LLC provides educational services, including online courses, digital educational content, and in-person continuing education programs. Our courses and educational services are not physical products and do not require shipping.
No Physical Shipping
We do not ship physical products. Therefore, shipping methods, shipping rates, shipping zones, tracking numbers, or delivery carriers do not apply to purchases made through our store.
Online Courses and Digital Access
For online courses or digital educational content, access will be provided electronically after purchase. Access details may be delivered by email, through the course platform, or through the customer account associated with the purchase.
Customers are responsible for providing a valid email address at checkout and ensuring that they are able to receive emails from Iberoamerican Academy of Dentistry LLC.
In-Person Courses and Live Events
For in-person courses, workshops, seminars, or live educational events, no physical item will be shipped. After registration, customers will receive electronic confirmation of their enrollment, including relevant course details such as date, time, location, instructions, and any additional requirements.
Event information may be sent by email or made available through the customer account or registration platform.
Delivery Timeframe
Online course access or registration confirmation is typically provided electronically after the order is completed. In some cases, confirmation emails or course access details may take additional processing time.
If you do not receive your course access or registration confirmation, please contact us for assistance.
Customer Responsibility
Customers are responsible for entering accurate contact information at checkout, including their full name, email address, and any other required registration details.
Iberoamerican Academy of Dentistry LLC is not responsible for delays caused by incorrect email addresses, spam filters, blocked emails, technical issues with the customer’s email provider, or failure to check email communications.
Changes to Courses or Events
For in-person courses or live events, dates, times, instructors, venues, or other event details may be subject to change when necessary. Any material updates will be communicated electronically to registered participants
Contact Information
For questions regarding course access, registration confirmation, or event information, please contact us at:
Iberoamerican Academy of Dentistry LLC
Email: yperez@surpreendentegroup.com