Refund policy

Refund Policy

At Surpreendente (operated by IAD LLC), we are committed to providing high-quality continuing education experiences.

• Cancellations requested more than 60 days before the course start date will receive a 100% refund, processed within 10 business days via the original payment method.
• Cancellations requested within 60 days of the course start date are non-refundable. However, the seat may be transferred to another licensed colleague, with prior written authorization from the original participant, or the seat may be held as a credit toward a future course organized by Surpreendente.
• All transfer or credit requests must be submitted in writing to yperez@surpreendentegroup.com.